FAQ

Water Damage Frequently Asked Questions

Here are answers to common water damage questions we receive.

    • How can I prevent water damage?
      Appropriate upkeep and care of your appliances can help ensure that they don’t cause an unwanted water problem. For those who have a septic tank, monthly inspections can make it possible for you to notice if anything looks not right. You can even show everyone who lives in your home where the water supply cutoff valve is so that can turn it off in case of an emergency. Keep an eye in your water bill; an abrupt increase one month may suggest a leaky pipe or some other problem. Also, in case you see any foul odors or black spots (mold) on the walls, get in touch with a professional water damage restoration company.
    • What causes water damage?
      Water damage can happen for various reasons. Excessive water at home can come from natural disasters like floods or hurricanes, along with from pipes that burst or are beginning to leak in your plumbing system. Household appliances can malfunction and cause water to pool in places that may not be noticeable.
    • What should I do after my home is flooded or if there has been a sewage or water pipe leak?
      The very first step you should take in dealing with the situation is to contact a licensed water damage remediation company. You do not want to hang around before acting as mold begins to form typically after twelve hours. The longer water sits, the more likely it will create unwanted effects on your carpet, walls and wood. You will also want to contact your insurance company to start the claim process while as much as possible avoiding the affected area. Do not enter under any circumstances if there is standing water in a room that has electrical devices.
    • My crawl space is flooded. What should I do?
      The crawl space is the area below a house that plumbers, electricians, and other professionals have access to when doing their work. A water damage restoration service will make recommendations on what to do that are different based on the cause of the cause of the flooding.If raw sewage leaks into the area, for example, our company may use a Sewage Gas Evacuator to help resolve the problem. If mold has grown in the area, necessary measures will be taken to clear the air of harmful spores and to eliminate the mold.
    • What are some common effects of water damage?
      Too much extra water in your house has got the potential to produce some unwanted consequences. The property could be destroyed, its commercial price lowered and the structural integrity of the house may be diminished. Paint color, wallpaper, rugs and carpets may end up damaged. Flooring, especially those with wooden origins may end up rotting. The mold may proliferate and present a very serious health risk to your loved ones and yourself if excess water is not treated or dealt with.
    • How long will the dry out take?
      Quite a few factors determine the drying period including duration of flooding, the location of the problem, the source of the water, kinds of building materials, weather, ¬†and just how swiftly expert services begin tackling the problem. We determine if drying is complete through reliable monitoring and analysis. Sometimes the affected area may look and feel dry but it may necessarily not be dry. Often though your flooring may feel dry if touched, but padding and sub-floor levels might still have moisture underneath. Specialized high tech moisture meters designed to specifically check for proper moisture content is how we ascertain if things are completely dry. Each water flooding scenario is different, but on average most homes require at least approximately three to five nights to be effectively dried out.We’ll not cover-up any parts that might still be moist or saturated with water.That is why it would be a smart choice to give us a call rather than just a construction firm. We’re experienced and certified in expertly dealing with water damage problems so that you may confidently be rest assured that you will be getting the finest quality of service to dry out your home or business.
    • My wood floors are wet and buckling. Will I need to replace them?
      Wood flooring has to be evaluated during the drying process. We employ dehumidifiers and specialized drying equipment which permit such floors to get dry more effectively and to return to how they were. Due to the urethane finish and dense nature of the hardwood, drying may take 21 days or more. If you make a claim, your insurance adjuster will work with you to help make the optimal decision concerning whether surfaces will need to be refinished or changed.
    • What are some side effects of mold?
      Mildew and mold can be the source of several household problems, both to your house and to the health of your family. It could damage furniture, wood, and drywall. It can help termites, bad bacteria, rats, mice, cockroaches and other pests thrive. Health-wise, mold continues to be considered a cancer-causing agent and may cause diarrhea, eye irritation, throat irritation, coughing, nasal stuffiness, and other flu-like symptoms.
    • What is involved in the water damage restoration process?
      We will at first inspect the area so as to stop the water source from causing further damage. We’ll subsequently use our water extraction machines to get rid of any access or standing water from the affected location. When the water has been removed, we begin the drying process with dehumidifiers and specialized fans. When the region is measurably dry to our professional satisfaction, we assess the air to ensure the problem has been eliminated. We then make sure that any mold spores are removed.
    • Will insurance cover the water damage to my property?
      As in most types of insurance, whether or not the insurance company will cover the damage will depend on the nature of what caused it, e.g., flooding from heavy rains, burst pipes. The insurance company will also want to make sure that you took the recommended precautions to try and prevent the situation. We are here to help you, and our water damage remediation services are accepted by all the big homeowner’s insurance companies.
    • Will my insurance company cancel me now that I have made a claim? Will my premium go up?
      Each insurer has terms of service and guidelines that are different. You will need to ask your agent or adjuster.
    • Do I need to do anything?
      There may be a few items, like floor coverings say, that we’ll need you to pick out. Apart from that, we have worked very hard at establishing a reputable business where your obligations are to the very minimum. For the most part, you ought to be able just to go about your normal daily activities without any worry or concern.
    • Do I need to move out of my property during this process?
      This is usually a personal decision even though your insurance representative will give you guidance if you have made an insurance claim. Here are a few things that should influence your choice: Safety is of primary importance. Our equipment is as childproof as possible, but will usually require your supervision for making sure no children play with it. Air movers and dehumidifiers will create a bit of noise and make your property drafty for a few days. It is important that the equipment remains on, so if the noise is too inconvenient for you, you might want to think about staying somewhere else.
    • Can my carpet be restored or will it have to be replaced?
      Each situation is different but whether or not you will need to replace your carpet will depend on the level of delamination, loss of adhesion, permanent stains, and sewage contamination.
    • Why are air movers and dehumidifiers used?
      In water damage cases, water can be absorbed into the drywall, baseboards, and sub-flooring. Drying these surfaces requires high-velocity air movers to accelerate the release of absorbed water into the air. It is necessary to use dehumidifiers to remove excess moisture to help protect property and create optimal conditions for efficient drying.

If you have any questions, please do not hesitate to contact us. We will be happy to help!